Terms and Conditions

Terms and Conditions updated March 2023

ATTENDING A SESSION IN PERSON PAYMENT OPTIONS

For Crystal Healing/Chakra Balancing , Individual Sound Healing, Reflexology sessions & Tarot Readings in person

  • Fees payable on the day of session, payment method, cash or on the spot bank transfer
  • Electronic bank transfer details see (details below)

 

HOME & BUSINESS ENERGY CLEARING (SPACE CLEARING) – PAYMENT OPTION

  • Payment can be made via cash or  on the spot via electronic bank transfer.
  • The basic fee is  based on an average sized home/business a duration of 2 to 2 and 1/12 hours
  • Depending on the size of your property and travel time/distance the cost may be higher.
  • There is no extra charge if the distance of your property is within 40 minutes of total travel time from my residence 
  • Because of the above variations I like to have a chat on the phone prior to visit and at that time I can give you an estimate of the cost, based on distance to travel, and size of your property.
  • Included in the basic fee are all the smudging utensils I use including incense/sage etc.
  • If you choose to purchase any crystals for your home the cost of the crystals is additional to the basic fee

 

GROUP EVENTS (Sound Meditation, Gong Bath, Gong Yoga Nidra)

  • Full payment is to be made on booking your spot
  • I keep the number of participants small, so spots are limited, I therefore don’t give any refunds, however If you are unable to attend you can transfer your spot to another person.
  • You will receive a FULL refund only
    • If due to unforeseen circumstances the event has to be cancelled by Silvia’s Healing Place and
    • If Covid-19 restrictions are put in place by the government (even on short notice)
  • Payments via electronic bank transfer (details below) on the day of booking

 

GIFT VOUCHERS

  • Full payment is due before gift voucher is issued to client. 
  • The gift voucher has to be presented by the client on day of session 
  • No cash refund on gift vouchers 
  • Gift vouchers are transferable  to another person, (other than the one named on gift voucher) the “other” person’s name is required on the gift voucher with signature of the referee, alternatively the original gift voucher recipient (referee) can send me an e-mail and state that he/she is transferring the gift voucher to the nominated person.
  • The gift voucher can be exchanged for another healing modality offered by Silvia’s Healing Place to the same value that is stated on the gift voucher
  • All bookings are by appointment only, bookings need to be made in advance
  • Gift vouchers expire 2 years from date of issue

 

WORKSHOPS

  • Full payment is due on booking your spot
  • Spots are limited therefore  a  refund is given only
    • If due to unforeseen circumstances the workshop has to be cancelled by Silvia’s Healing Place and
    • If Covid-19 restrictions are put in place by the government (even on short notice)
  • Payments via electronic bank transfer (details below)
  • The workshop fee includes the following
    • Light lunch
    • Crystal chakra kit (9 crystals in satin/velvet pouch, with mini chakra kit)
    • A folder with printed hand outs 
    • A group sound meditation
    • A laminated workshop certificate

 

ONLINE SERVICES PAYMENT OPTIONS

For Online Tarot Readings

  • Fees are payable the day prior of date of appointment (at the latest)
  • Please provide copy/receipt of payment details the day prior of your appointment
  • For clients within Australia electronic Bank transfer (see details below) is the preferred option, however if you prefer you can  opt to pay via PayPal
  • For international clients PayPal, invoice will be sent
  • Clients who pay via PayPal, please let me know and I will send and invoice via email

 

Bank Transfer Details

    • Account name: Silvia Winterstein
    • Please don’t’ forget to quote your name 
    • BSB 016 464
    • Acc. No 64000 1722